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You have a fan issue. Either the fan is defective or the guts of your machine is generating too much heat and the fan cannot keep up. Since it happens at start up, my guess is your fan isn't operating correctly.Recently I started getting a blue screen upon start up, the error is 90B, cooling fan issue. The laptop is around 2 years old, very lightly used, maybe an hour a day, and kept very clean, I still use the cloth cover over the keyboard before closing it after use.
It's an HP 17.3 inch screen laptop. I vacuumed the vents (no dust was evident), then followed with canned air. I've been looking at HP support sites, and can't find what to do. I can hit the Enter key when this happens and still use the computer, although they don't recommend that. I don't know much about computers at all, but I would like an easy fix, or I'll probably take the chance to just keep using it this way.
I did go into Device Manager and try to update driver, the result after the automatic search was that the driver I have is the one that is best recommended for device, so no update. I don't have anybody around who knows computers to help when I have a problem, so I do hesitate to make any changes on my computers that may cause an issue. I tried to use the chat feature on HP support, but I didn't get a human and just got stuck in a loop, answering the same questions over and over, and being presented with list choices of what my problem is, none fit the cooling fan error.
Anyone ever have this issue on such a new computer that really had no dust issues involved? I'm shy about doing anything with the computer that I don't understand, but hoping for an easy and safe fix. If I'm not comfortable making some changes, I may just let it ride and keep my fingers crossed.
Anyone ever have this issue on such a new computer that really had no dust issues involved?
I'm shy about doing anything with the computer that I don't understand, but hoping for an easy and safe fix.
If I'm not comfortable making some changes, I may just let it ride and keep my fingers crossed.
Short answer first: Take it to a computer repair shop and let them fix it.Recently I started getting a blue screen upon start up, the error is 90B, cooling fan issue. The laptop is around 2 years old, very lightly used, maybe an hour a day, and kept very clean, I still use the cloth cover over the keyboard before closing it after use.
It's an HP 17.3 inch screen laptop. I vacuumed the vents (no dust was evident), then followed with canned air. I've been looking at HP support sites, and can't find what to do. I can hit the Enter key when this happens and still use the computer, although they don't recommend that. I don't know much about computers at all, but I would like an easy fix, or I'll probably take the chance to just keep using it this way.
I did go into Device Manager and try to update driver, the result after the automatic search was that the driver I have is the one that is best recommended for device, so no update. I don't have anybody around who knows computers to help when I have a problem, so I do hesitate to make any changes on my computers that may cause an issue. I tried to use the chat feature on HP support, but I didn't get a human and just got stuck in a loop, answering the same questions over and over, and being presented with list choices of what my problem is, none fit the cooling fan error.
Anyone ever have this issue on such a new computer that really had no dust issues involved? I'm shy about doing anything with the computer that I don't understand, but hoping for an easy and safe fix. If I'm not comfortable making some changes, I may just let it ride and keep my fingers crossed.
Yes, because Apple products never have hardware issues...No, I never have that problem on any of my 3 laptops.
Here is an easy fix.
Recently I started getting a blue screen upon start up, the error is 90B, cooling fan issue. The laptop is around 2 years old, very lightly used, maybe an hour a day, and kept very clean, I still use the cloth cover over the keyboard before closing it after use.
It's an HP 17.3 inch screen laptop. I vacuumed the vents (no dust was evident), then followed with canned air. I've been looking at HP support sites, and can't find what to do. I can hit the Enter key when this happens and still use the computer, although they don't recommend that. I don't know much about computers at all, but I would like an easy fix, or I'll probably take the chance to just keep using it this way.
I did go into Device Manager and try to update driver, the result after the automatic search was that the driver I have is the one that is best recommended for device, so no update. I don't have anybody around who knows computers to help when I have a problem, so I do hesitate to make any changes on my computers that may cause an issue. I tried to use the chat feature on HP support, but I didn't get a human and just got stuck in a loop, answering the same questions over and over, and being presented with list choices of what my problem is, none fit the cooling fan error.
Anyone ever have this issue on such a new computer that really had no dust issues involved? I'm shy about doing anything with the computer that I don't understand, but hoping for an easy and safe fix. If I'm not comfortable making some changes, I may just let it ride and keep my fingers crossed.
Yes, because Apple products never have hardware issues...
Apple was literally fined and admitted to deliberately slowing down their own hardware.They don't!
By the time they would, Apple convinces the majority of buyers to just get a new one, and then they start breaking legacy software so that it doesn't work on older models to catch the rest of the holdouts, or they sunset the legacy stuff altogether.
That's what they do.
Apple was literally fined and admitted to deliberately slowing down their own hardware.Though you are definitely right about why they did it.
Source: https://www.bbc.com/news/technology-51413724
Thanks to everyone for your advice.@calamity, thanks for the link, I was on that page, but didn't explore everything there. They mentioned HP Cool Sense and Command Center (thermal profile), I'll check the laptop and see if I have those. I usually use my desktop, which I'm on right now, also an HP, but older than the laptop, haven't had any issues with it (yet).
Thank you @grip for that info.
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