- Joined
- Sep 3, 2011
- Messages
- 34,817
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- 18,576
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- Look to your right... I'm that guy.
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- Centrist
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
A hibachi chef used a toy doll to squirt water as part of his entertainment while cooking.
Water shoots out of a hole when the chef lowers the shorts on the toy, which looks like a boy, but the husband of a woman who was sprayed is now claiming sexual assault.
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
Since it's kind of on this topic, does this story describe poor service and would it cause you to lodge a complaint? - Man calls 911, says wife was assaulted by toy at Tenn. hibachi restaurant | WKRN News 2
It depends on how bad the service is. I've simply got up and walked out on the bill (dine and dash) but the servers were so inattentive they clearly didn't even notice seeing as how I walked right past them on the way out the door. One time the service was so bad I talked to the manager, but to ensure that the server wasn't being protected (nepotism happens) I also filed complaints with the area manager and corporate office. I've left small/no tips. I only speak to the manager if the FOOD is a problem and that's actually never been a problem is that an actual issue for me. It's almost always just awful service. In the past I've written negative Yelp reviews but I've lost all faith in Yelp due to a few scandals.When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?Do you...- simply not go back?- don't go back AND tell your friends?- write a letter of complaint?- give them a second chance?- ask for the manager and complain right then and there?- some combination of the above?Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.How about you?
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
Leave a poor tip (I usually do 20%) and/or bad yelp review. If you make a big scene in the place, you're likely to get a healthy serving of phlegm in your food....
Anyway, I wouldn't decide not to go back unless it was an ongoing problem. Usually, it's down to something like kitchen infighting, or a lazy (or drunk/drugged up) server, or simply someone's first day.
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
A tip is not forcabove and beyond. It is part of their salary. If people did not tip the buck would be passed on in higher food costs in order to pay the employees more. Also tips sre generally shared. Bartender. Wine steward. Bus boy. Hostess. They all get a percentage of the tip so you probably screwed them all over.If I get bad service, I leave no tip at all. Tips are for going above and beyond the call of duty. A couple of weeks ago, I took some friends out to dinner, we spent close to $200 and the waitress brought the food and was never seen again. No refills on drinks. Did not offer dessert. Nothing. It isn't like she was busy, she spent most of the time standing with another waitress just chatting. And when I paid, she took my money, I told her why she wasn't getting a tip because she didn't earn a tip. She was pissed, but it's her own damn fault.
It depends on what service (was it food, was it streaming service, is it program support, etc.) and how bad it is.
A lot of times, I don't go back and I tell my friends that the service is crap. Sometimes I'll write letters or internet reviews.
A tip is not forcabove and beyond. It is part of their salary. If people did not tip the buck would be passed on in higher food costs in order to pay the employees more. Also tips sre generally shared. Bartender. Wine steward. Bus boy. Hostess. They all get a percentage of the tip so you probably screwed them all over.
Then they should have provided better service.
I have no problem stiffing a bad waiter. I was commenting on your "a tip is for above and beyond service" comment. That is inaccurate. I have not left a tip and i was a waiter for a long time.
Too bad, that's what I consider it. Then again, the minimum these people have to do is get the food on the table. If they go beyond that, they are above and beyond the minimum and they get a tip. The vast majority of wait staff get tips because they earn it. It isn't something that they're just going to get because they decide to show up though.
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