- Joined
- Sep 3, 2011
- Messages
- 34,817
- Reaction score
- 18,576
- Location
- Look to your right... I'm that guy.
- Gender
- Undisclosed
- Political Leaning
- Centrist
When you get bad service in a business... could be rude service, poor quality, whatever... what do you do?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?
Do you...
- simply not go back?
- don't go back AND tell your friends?
- write a letter of complaint?
- give them a second chance?
- ask for the manager and complain right then and there?
- some combination of the above?
Except for asking for the manager I am a mix-and-match, depending on the place and the issue. I have been known to write a letter on occasion, and I try to balance that with an occasional letter of praise if something is really good. I will generally give a new place a second chance, if they have a good reputation, except in the most egregious of experiences.
How about you?