OC, I did read the sections you highlighted in the transcript, and I didn't see the promises that you claimed were there.
If promises were made, there would still be much wiggle room in the execution of the promises. Just because you would consider the speech "political" and therefore might expect it to be protected, that wouldn't prevent it from being against reasonable Terms of Service. However, I simply did not see the promises.
I saw two CEO's speaking in general terms of trying to find a good balance between freedom and between the actions that they feel they will still have to take against problematic posters.
Mr. Zuckerberg: (
24:38)
Thank you Chairman Graham, ranking member Blumenthal and members of the committee. At last year’s hearing, or last months hearing and I spoke about the role internet platforms play in supporting democracy, keeping people safe and upholding fundamental values like free expression. People have deeply held beliefs about these issues and can reach very different conclusions about the right balance. We try to do what’s best for our community and the world, acknowledging that there are difficult trade-offs. I believe that some of these trade-offs and decisions would be better made through a democratic process and I look forward to discussing that today. But first I want to update you on our efforts during the election. At Facebook, we took our responsibility to protect the integrity of this selection very seriously. In 2016, we began to face new kinds of threats and after years of preparation, we were ready to defend against them.
Mr. Zuckerberg: (
28:32)
Now, I believe that the full story is not only how we handle bad behavior on our platforms, but also how we encourage civic engagement more broadly. I’m proud of the work we’ve done to support our democracy and I look forward to discussing this. I also welcome the opportunity to discuss internet regulation. I believe we are well overdue to update the rules for the internet around content, elections, privacy, and data portability. There are important questions here, including who should be responsible for what people say online. For any system to work, I believe there needs to be a transparent process that people feel they can trust. And this will be difficult, especially since our country is so divided, but I believe it’s the only way to address these issues for the longterm. The challenges that we face are deeper than any one platform. They’re about how we want to balance basic social equities that we all care about like free expression, public safety and privacy. This is why I believe we would benefit from clearer guidance from elected officials and I look forward to discussing this today.
(cont.)