I'd switch back to Win 7 or 8 if I were you. Win 10 sucks to high heaven.
Need brand and model of the laptop to help.
It is a Toshiba Satellite L755. Yes, I know it is getting old, but except for this one issue, it works fine.
Conexiant audio device
Follow these steps to update drivers and have sound Activated
Log into computer as Administrator (Most likely are already)
Press Windows key + X and select Device Manager. (Or go into Control Panel.. Windows key + Cont and it should pop up in the search. Or write Device Man and the Device Manager should pop up)
Search for Sound Video and Game Controllers and expand it.
Right click on the sound card driver and select Update device software.
“Select Browse my computer for driver software” and move to next
Choose “let me pickup from a list of device drivers on my computer”
In the next screen enable check box - show compatible hardware.
Choose from the list “High Definition Audio Device” and click finish.
Restart the computer and notice sound is active.
Notice High definition Audio Device driver is provided by MICROSOFT.
I'd switch back to Win 7 or 8 if I were you. Win 10 sucks to high heaven.
Everything post Windows 7 has sucked. Microsoft had the brilliant idea of taking something that worked well, did what people wanted, and was actually liked, and changing it so that none of those where true any longer.
Then it is a driver issue as stated and can be fixed relatively easy.The earphone solution worked. It still took a bit of doing on my partIf anyone else goes through this, remember you must set the earphones as the default sound source.
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