I agree with the original poster's premise and broad solution.
Because here is the plain and simple truth, and it is the proverbial 800 pound object sitting in the middle of the room, the one that nobody (in the US government anyway) wants to talk about:
Government Servants have a reputation problem, and it is a reputation that has been earned by the 1/3rd of all government workers who rarely come to work for more than 25 hours a week, but claim 40 to 50 hour work weeks on their time card, and do virtually nothing in support of the mission, laughing all the way to the bank.
No slight to you top-notch Government Servants (the top 1/3rd) who actually work hard, and work with integrity. You truly do work with integrity, and with a responsible stewardship of the taxpayers dollars in mind.
My hat is off to you, and many of you are my trusted friends.
But face it;
You are carrying the load for the aforementioned bottom 1/3rd, and the middle 1/3rd as well. (The middle 1/3rd who technically show up for the hours they are paid, but do little more than the bare minimum, and care more about their vacation days off and their eventual retirement than they do the anything else.)
The federal government needs to fix things at all levels and in all cultures, and it should start with the Government workers, the federal employees themselves. They need to police within their own ranks, and eventually overcome that bad reputation.
This bad reputation is a cultural thing.
Look left and right. Many of our government workers are stealing a paycheck. Many of our middle-managers and upper management are inept and apathetic.
And what do we do with the Government Servants and managers who do a lousy job?
Fire them? Discipline them?
Heck no.
We move them around like so much dusty furniture, and we frequently promote them to get them out of the shop, so they can be somebody else's problem.
And if they have learned the trick of the 'strategic grievance', then oh my God.
We promote them twice as fast, and move them around twice as hard.
Because the Government Service has become a vast welfare state of sorts.
We don't (or won't) fire lousy Government workers, and because they know that they are virtually un-fireable, there is no incentive to step up and become somewhat productive workers like the middle 1/3rd, or really hard working superstars like the top 1/3rd.
We CAN make things better, and we CAN fix things, but it has to start from within.
And that starts with:
* Admitting the problem exists
* Implementation of a sweeping and profound purge, the systematic retirement of (approximately) 1/3rd of the federal work force, with no back-fill.
Trust me, once you get rid of the slackers, the entire operation will be much more efficient, and the number of required employees will be much smaller.
