They're terrified of change, brought on by their shrinking demographic.
They turn it into a conspiracy theory, perpetrated the woke, in this case, a nasty woman fits the role.
This is a big victory over wokeness, despite wokeness having nothing to do with it at all
I'm just spitballin' here, but...the company has been expanding into the West. The vast majority of Cracker Barrel restaurants are in the South. There are only two in Nevada, one in Reno and the other in Las Vegas. The one here gets bad reviews, and the Southern theme just isn't popular. If Southern cuisine sold in this area, somebody would have already done it.
Tourists visit the area to see the Wild West, not the South. There are a few black owned soul food restaurants, which I haven't visited. Closest thing to Southern that I can think of.
I think Cracker Barrel bit off more than it could chew, and attempted to tone down the Southern theme in appealing to a broader customer base.
I'm not familiar with CB, but from what I understand, they're a roadside diner in the vein of Stucky's, which I am familiar with. The lone local CB is in a strip mall, tucked away from the roadside, not seen from the freeway. It sits in competition with In N Out, Wendy's, McDonald's, Jack in the Box, The Gold Dust West, the Gold 'N Silver Inn, Port of Subs, a couple pizza joints and a few independent restaurants I don't know the name of. That's within short walking distance. Within a mile are dozens of restaurants in the heart of downtown.
The local Cracker Barrel is far from a monopolistic roadside diner. It's just another corporate diner in the Denny's tradition, with a Southern menu and theme. In an extremely competitive location, among other restaurants with themes from around the world.
I don't know how other recently opened CB's out west have done, but the one here hasn't been a shining success. It's in the same strip mall with In N Out, which is always packed. Southern diners just aren't that popular out here.
I grew up in Chicago, and I always thought Chicago Italian beef sandwiches would go over big out here. Who doesn't love an Italian beef? A couple guys tried it, and both failed. They failed quickly.
CB should have expanded with an offshoot, called Fish in a Barrel. Inside the barrel are the company's marketing staff. I don't see the company going anywhere here. If the one store stays open, good for them. We just don't like Italian beef and Southern cuisine.