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‘They’re Freaking Out:’ Letters Warn Patients They Risk Losing Their Doctor

Greenbeard

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Spotlight from the WSJ this week on a phenomenon that's not new but may be entering a rocky new phase: face-offs between big health care provider systems and big insurers that can't agree on contract terms.

To slightly understate the case, the past four years have been unusual ones for the health care system. Providers were stretched both financially and psychologically during the worst years of the pandemic and are now dealing with the aftereffects, like a burnout-induced workforce crisis. Meanwhile insurers, whose margins remained pretty healthy during those tough years as elective care dropped off but premiums largely didn't, are now dealing with the return of service utilization and the perennial impulse to push back on provider price increase requests. Deals between these two tend to be on a multi-year basis, so while inflation has subsided for the rest of us, it may well be a "current" reality for a provider system still operating under a contract negotiated a few years ago (though presumably a smart/powerful provider system had some degree of inflation protection for its prices built into its contracts). So in contract renewals today providers are looking to make up for lost time--er, revenue--and deal with wage demands in an industry many people simply don't want to work in anymore. And insurers are stretched by more people, including seniors in Medicare Advantage plans, getting care these days as they, too, make up for lost time. All while everybody else wants both sides to keep a lid on health care costs. That's a recipe for a bloody negotiation.

This is the dark side, though an inevitable and not-really-unintentional reality, of relying on negotiations between private companies and provider network development as the market mechanism for checking rising health care prices. Sometimes the negotiators have to throw their weight around in ways threatening to patients.

That aside, these fights--or rather the scale of their disruptiveness to ordinary people caught in the middle-- are arguably more a symptom of a corporate America increasingly populated by behemoths. This sort of thing isn't unique to health care; for example, it periodically shows up in public fights between media companies that spill over and impact consumers (e.g., "Disney and Charter Communications strike deal, ending blackout for Spectrum cable customers"). But obviously losing access to your doctors or hospitals is a higher-stakes proposition than losing the Disney Channel.

‘They’re Freaking Out:’ Letters Warn Patients They Risk Losing Their Doctor
Patients are getting ominous warnings in their mail and inboxes: They are about to lose insurance coverage of their doctors.

The threatening letters and emails have sent patients reeling. Unsure what to make of it all, they are flooding doctors with calls asking questions, snapping up appointments with the physicians and taking to social media to complain.

The patients are caught in the middle of unusually fierce and public contract disputes this year.

Sparring in New York City are health insurers such as giants UnitedHealthcare and Aetna, which pay for medical care, and big-name hospital systems like NewYork-Presbyterian and Mount Sinai Health System seeking more money for the treatment provided by their doctors.
Hospital systems treating patients and the health insurers who pay for the care have often wrangled over the terms of their next contract, and contentious disputes have sometimes spilled over into public threats of lost coverage.

Yet the standoffs, which are also taking place from Arizona to Ohio, have gained in number and intensity this year, according to industry experts.

Higher labor costs have prompted hospitals to insist on bigger payments. Adding to the hardened positions of some hospitals is new pricing data, which became public in 2021 and 2022 and can show that rivals are getting better terms.

Patients’ growing use of medical care following a pandemic lull has increased costs for insurers, however, and raised pressure from Wall Street to keep a lid on spending.

For the increasing numbers of patients pulled into the brinkmanship, the risk is creating anxiety.

If hospitals and insurance companies fail to agree on a contract, patients can lose not only some or even all of their health plan’s coverage, but they may also pay a doctor’s higher, non-negotiated rates.
 
Try Canada's health care system. Or Britain's? Or Germany's. Or France's. Or Australian's. Or just about anywhere in the world where "socialist" have found ways of providing universal health care while American families still go broke from not being able to pay their bills.
 
Try Canada's health care system. Or Britain's? Or Germany's. Or France's. Or Australian's. Or just about anywhere in the world where "socialist" have found ways of providing universal health care while American families still go broke from not being able to pay their bills.
The problem with the health care system here in this part of Canada is we have a shortage of doctors. Like every other profession. The baby boomer demographic bubble is retiring, leaving the profession, and in the medical field this is coming when the elderly are 1- becoming a higher percentage of the population and 2- living longer thus needing care longer.
My wife's doctor moved last year and she has to rely on one of the other doctors working at that clinic having some time to squeeze her in.
But you're right, affordability is not an issue. We live on fixed-income pensions and never have to decide whether we should go to the doctor or not. Must suck, having to forgo medical attention because you can't afford it.
 
Some doctors have decided to become concierge doctors.

You pay them an annual retainer of, say, $10,000, and you get first-class attention.
 
The problem with the health care system here in this part of Canada is we have a shortage of doctors. Like every other profession. The baby boomer demographic bubble is retiring, leaving the profession, and in the medical field this is coming when the elderly are 1- becoming a higher percentage of the population and 2- living longer thus needing care longer.
My wife's doctor moved last year and she has to rely on one of the other doctors working at that clinic having some time to squeeze her in.
But you're right, affordability is not an issue. We live on fixed-income pensions and never have to decide whether we should go to the doctor or not. Must suck, having to forgo medical attention because you can't afford it.
Don't know where you live but where I live in Ontario, we have plenty of doctors now, all from India. I don't care where they come from, and I have found they are more attentive than our oldtimers.
 
Once again, single payer is a potential solution.

Certainly it would get rid of this system of individual negotiations going on in every market between health care providers and insurers. But new negotiations (namely, lobbying) tend to take their place when the ultimate source of the funds becomes public spending. We see that today in Medicare.

 
Certainly it would get rid of this system of individual negotiations going on in every market between health care providers and insurers. But new negotiations (namely, lobbying) tend to take their place when the ultimate source of the funds becomes public spending. We see that today in Medicare.

The for profit insurance industry is certainly a massive lobbying obstacle. They will fight single payer tooth and nail if it ever becomes a possibility.
 
Once again, single payer is a potential solution.
Or makes the problem worse.
You have to recognize that it's tge government insurances..Medicare and Medicaid that are leading the charge on reducing reimbursement.
I get paid less per patient visit now..than I did in 2004.
Do you think my costs have dropped.?

The Centers for Medicare and Medicaid Services (CMS) finalized a 3.37% cut in Medicare physician payment in the Calendar Year 2024 Medicare Physician Fee Schedule (MPFS) final rule in November,.

How can you justify that and not expect a problem with care?
 
Insurance companies set the patient's premiums and co-pays. The insurance companies also determine the fees paid to providers. The insurance companies also decide which procedures are covered. And nobody sees a conflict here?



Finally amended in 2021 :

Justice Department Welcomes Passage of The Competitive ...​

1709606507073.webp
Department of Justice (.gov)
https://www.justice.gov › opa › justice-department-welc...
Jan 13, 2021 — The Competitive Health Insurance Reform Act amends the McCarran-Ferguson Act and will assist the Antitrust Division in its mission to enforce ...
 
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The for profit insurance industry is certainly a massive lobbying obstacle. They will fight single payer tooth and nail if it ever becomes a possibility.
No. They will love single payer. Who do you think manages Medicare and Medicaid?
"The Medicare fiscal intermediaries (FIs) are private insurance companies that serve as the federal government's agents in the administration of the Medicare program, including the payment of claims. There are two primary functions of the FI--reimbursement review and medical coverage review."
 
Or makes the problem worse.
You have to recognize that it's tge government insurances..Medicare and Medicaid that are leading the charge on reducing reimbursement.
I get paid less per patient visit now..than I did in 2004.
Do you think my costs have dropped.?

The Centers for Medicare and Medicaid Services (CMS) finalized a 3.37% cut in Medicare physician payment in the Calendar Year 2024 Medicare Physician Fee Schedule (MPFS) final rule in November,.

How can you justify that and not expect a problem with care?

Two posts back and that's being discussed.

 
Certainly it would get rid of this system of individual negotiations going on in every market between health care providers and insurers. But new negotiations (namely, lobbying) tend to take their place when the ultimate source of the funds becomes public spending. We see that today in Medicare.

How long can our overburdened medical system take financial hits before it collapses?

How does anyone think that when costs go up and demand goes up...tht reimbursement should shrink without tremendous consequences?
 
Two posts back and that's being discussed.

"Lawmakers are considering increasing doctors’ Medicare pay in an upcoming government funding package, but their policy would only partially offset cuts providers saw earlier this year, three lobbyists and two sources familiar with the talks told STAT."

I love treating patients ..
But I just saw one of my competitors ..a rather large medical system..hospitals outpatient surgeries..specialists..radiology etc..

LITERALLY JUST CLOSE ITS DOORS.

in a community which is experiencing unprecedented growth from wealthy older retirees.

They saw this year's ago and tried to sell to tge other big medical system but it would have given any of us too much market share. ( violation of anti trust laws).
So they just closed.
 
Or makes the problem worse.
You have to recognize that it's tge government insurances..Medicare and Medicaid that are leading the charge on reducing reimbursement.
I get paid less per patient visit now..than I did in 2004.
Do you think my costs have dropped.?

The Centers for Medicare and Medicaid Services (CMS) finalized a 3.37% cut in Medicare physician payment in the Calendar Year 2024 Medicare Physician Fee Schedule (MPFS) final rule in November,.

How can you justify that and not expect a problem with care?
I work for half price due to a variety of circumstances. We'll all figure it out.
 
I work for half price due to a variety of circumstances. We'll all figure it out.
Exactly. Which will have dire consequences for healthcare in this country.
 
Exactly. Which will have dire consequences for healthcare in this country.
I keep going to work and doing the best I can. I'm angry about the circumstances, but that's just the way it goes.
 
I keep going to work and doing the best I can. I'm angry about the circumstances, but that's just the way it goes.
My fellow healthcare providers are just quitting ..
But that's just the way it goes..

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Healthcare worker exodus continued through 2022, new data shows
Physicians accounted for nearly half of departures from 2021 through 2022, with staffing shortages putting care quality at risk, according to a new report from Definitive Healthcare.

 
My fellow healthcare providers are just quitting ..
But that's just the way it goes..

Healthcare Dive
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DIVE BRIEF
Healthcare worker exodus continued through 2022, new data shows
Physicians accounted for nearly half of departures from 2021 through 2022, with staffing shortages putting care quality at risk, according to a new report from Definitive Healthcare.

People quit sometimes. I've seen a lot of it lately. When you realize that you're effectively making less than you did ten years ago, it tends to piss you off.
 
People quit sometimes. I've seen a lot of it lately. When you realize that you're effectively making less than you did ten years ago, it tends to piss you off.
Which means poorer care..longer wait times..less time per patient..
Oh well..
It's not like we could all tell our representatives to stop trying to bend over the people that provide our heathcare. .
 
Which means poorer care..longer wait times..less time per patient..
Oh well..
It's not like we could all tell our representatives to stop trying to bend over the people that provide our heathcare. .
I just saw a good job offer in Scotland that I'd take if I were a doctor and didn't have elderly relatives that I want to see more than once every five years.
 
The "healthcare providing" problems are not unique to any western democracy whereupon funding is either provided directly through citizens insurance or indirectly through taxation via the same citizens. Wherever you have government influence on any system you are eventually going to have politicians figuring out ways to profit from administrating that system of pay-outs to siphon off the cream from the top.

Canada is now reaching a critical phase in it's history of "single payer" that has politicians of whatever stripe, be they Liberals or Conservatives, attempting to reduce funding to the healthcare providers so that they can either: in the case of Conservatives make direct profits from business start-ups enticing individuals to buy into two-tiered services or, also in the case of Conservative Premiered run provinces, throttle those payments through attempting to freeze front line doctor/nursing reimbursement/wages so that tax money can be used to provide electoral promised goodies that appeal to the simple minded among the electorate thereby causing these simpletons to cut their own jugulars by opting for things like Vehicle License Plate fee eradication only to see nurses quit and doctors leave for greener pastures. They can feel comfortable in the ability to own a car without a yearly fee of $200.00 fee, but now they can't drive the thing because their delayed required knee replacements are preventing them.

Liberals (in Canada at least) on the other hand, while running most of the Provinces and the Federal Gov't are prone to tightening the healthcare funding formula of Healthcare stipend payouts, in the case of Federal Gov't., to the Provinces for reasons of not wanting to hand over money to Provincial leaders to spend on things other than improving Healthcare. Fed. gov., also want to retain as much tax monies as possible for those things that become hot button issues during terms of office - new fighter jets, navy ships, or munitions for Ukraine. Trudeau, in Canada's case, is addicted to burnishing his image on the world stage by promising all things to all people with their hands out and a sad look on their faces in a very public, media-frenzied, moment such as relief for Gaza victims or other chit-hole countries having created their own mess AKA - Haiti. The Liberal Provincial leaders know re-election hinges upon them promising subsidized daycare or some other freebie that in no way would begin to equate to the damage done to the loss of their healthcare provisions.

All systems are subject to the utter stupidity of the younger or more recent arrived voting electorate thinking "a health crisis won't happen to me" whereupon your "average" senior citizen knows full well it does happen to everyone eventually.

In short; adopting a universal or single payer system WITHOUT carefully crafting mandated, tamper-proof-by-legislators of all stripe, formulae's of funding, would only delay the inevitable political sabotage........ ergo............being right back where you started from.
 
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Or makes the problem worse.
You have to recognize that it's tge government insurances..Medicare and Medicaid that are leading the charge on reducing reimbursement.
I get paid less per patient visit now..than I did in 2004.
Do you think my costs have dropped.?

The Centers for Medicare and Medicaid Services (CMS) finalized a 3.37% cut in Medicare physician payment in the Calendar Year 2024 Medicare Physician Fee Schedule (MPFS) final rule in November,.

How can you justify that and not expect a problem with care?
So the rest of the industrialized world has not figured this out? They all treat healthcare like infrastructure while we continue to treat it like a commodity. If you can't afford it for whatever reason, well it sucks to be you.
 
So the rest of the industrialized world has not figured this out? They all treat healthcare like infrastructure while we continue to treat it like a commodity. If you can't afford it for whatever reason, well it sucks to be you.
Well depends in what you mean by " figured it out".

In Canada for example...the Canada government single payer doesn't pay for home health. Outpatient therapies. Dme..or pay for pharmaceuticals.

In the us..one of the worst insurances..medicaid pays for home health..therapies..dme and pharmaceuticals.
 
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