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Ways to make someone's day

Stealers Wheel

DP Veteran
Joined
Apr 5, 2018
Messages
15,219
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Location
A dank, dark cocktail lounge
Gender
Male
Political Leaning
Slightly Liberal
As the eating out ban was beginning to be lifted following the pandemic, my wife and I went out to dinner. When our server brought the check, I asked to speak to the manager. You should have seen the look of dread on her face. She went and got the manager who approached our table with a similar look of dispair on her face.

She asked me what was the problem, I replied "Oh, no problem. I just wanted to let you know how much we enjoyed our meal. The food was excellent, our server was terrific. She took very good care of us and we had a great time. I also noticed your staff is following all the recommended safety protocols. You should be very proud of how well you are running this place. We'll definitely be back."

The transformation on the manager's face was epic. She expressed how much she appreciated the feedback, as it is seldom that a manager gets to hear these kinds of compliments. Later, our server returned with a smile on her face that lit up the room.

We make it a point to give positive feedback whenever we can. A simple gesture is all it takes. It makes the world a better place. We all ought take the time to display an attitude of gratitude.

Do you have any other ideas on how to make someone's day?
 
As the eating out ban was beginning to be lifted following the pandemic, my wife and I went out to dinner. When our server brought the check, I asked to speak to the manager. You should have seen the look of dread on her face. She went and got the manager who approached our table with a similar look of dispair on her face.

She asked me what was the problem, I replied "Oh, no problem. I just wanted to let you know how much we enjoyed our meal. The food was excellent, our server was terrific. She took very good care of us and we had a great time. I also noticed your staff is following all the recommended safety protocols. You should be very proud of how well you are running this place. We'll definitely be back."

The transformation on the manager's face was epic. She expressed how much she appreciated the feedback, as it is seldom that a manager gets to hear these kinds of compliments. Later, our server returned with a smile on her face that lit up the room.

We make it a point to give positive feedback whenever we can. A simple gesture is all it takes. It makes the world a better place. We all ought take the time to display an attitude of gratitude.

Do you have any other ideas on how to make someone's day?
Positive feedback is great. Heavy tipping is better.
 
As the eating out ban was beginning to be lifted following the pandemic, my wife and I went out to dinner. When our server brought the check, I asked to speak to the manager. You should have seen the look of dread on her face. She went and got the manager who approached our table with a similar look of dispair on her face.

She asked me what was the problem, I replied "Oh, no problem. I just wanted to let you know how much we enjoyed our meal. The food was excellent, our server was terrific. She took very good care of us and we had a great time. I also noticed your staff is following all the recommended safety protocols. You should be very proud of how well you are running this place. We'll definitely be back."

The transformation on the manager's face was epic. She expressed how much she appreciated the feedback, as it is seldom that a manager gets to hear these kinds of compliments. Later, our server returned with a smile on her face that lit up the room.

We make it a point to give positive feedback whenever we can. A simple gesture is all it takes. It makes the world a better place. We all ought take the time to display an attitude of gratitude.

Do you have any other ideas on how to make someone's day?
It doesn't cost a nickel to smile.
 
My DH will sometimes pay for the order of the car behind us in a drive thru. He gets a kick out of imagining their reaction when they are told it's paid for.
 
Positive feedback is great. Heavy tipping is better.
As a former bartender/waiter, a good tip was always welcome, but the vocal compliment actually gave me a greater satisfaction. It makes your evening.

In a service industry like that, waiting on tables specifically, I would take a 15% tip and a customer compliment over just a 20% tip and silence any day. Getting tipped is like punching a time clock while turning tables, day to day, evening to evening. But when a customer goes out of their way to praise their food, drink, and especially their service, you tend to remember those instances and those customers.

It can be a thankless job sometimes, especially when it comes to people who take offense to tipping. Busting your ass serving a table that tips less than 10% or stiffs you altogether ruins your night. On the other hand, big tippers tell me they are comfortable with their service and they handle social image obligations with appropriate monetary rewards.

I’m a big tipper. Standard service where the server isn’t real sharp (parts of order are missing, having to ask for water more than once, never in eyesight when they are needed, waiting forever for a check, etc.) get a strict 15%. But give me good or outstanding service, and you get 20-25% or more depending on the size of the party. Plus, I pay the tip in cash directly to the server with a compliment for their service.

That’s just me. Money talks, but money and a compliment is better.
 
when a customer goes out of their way to praise their food, drink, and especially their service, you tend to remember those instances and those customers.
True.

When filling out the tab and signing it, I often leave a brief "Thank You, ________! Great service!" note to the server, especially if their name is on the tab. I put this at the top of the tab because I want both the server and their manager to see it. Electronic tabs are making this more difficult.

Bartenders I frequent tend to remember my preferred drink as well.
 
I went to a bar and left a 20 there.

I told the bartender that the next time a marine comes in that I am buying his drink.

He smiled and said absolutely.
 
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