I don't understand what you mean. I said the service issue for Metro is a spending issue.
You're correct, I reversed it.
Metro does often add more cars for special events. I don't know if it did for this one. I think, but I'm not sure about this, that sometimes the organizers pay Metro for the additional service. But just adding trains can still lose money, since the whole system has to run that day even though people coming to the event aren't using the whole system to full capacity. That's a money-losing proposition for Metro if they only rely on fares to cover it.
Then a few things could have occurred. Either Metro didn't add cars or they did. If they did, they may not have added enough or the count could have been incorrect by the organizers or a 100 different other scenario's -- yet the result was for whatever reason, there were not enough cars, hence the complaints. If cars were added and not enough were added, complaints should be directed to the organizers. If Metro didn't add cars and more were requested, then the complaints were justified.
Which of these scenario's occurred? Not enough cars? Count was wrong? Maybe both of those scenarios? No cars were added perhaps?
Yet, Metro has a say in what they do - if it's a money losing proposition, they can say "no" to adding. Or, they can require money up front and put a process in place where adding cars will make money. There are choices and decisions which can change the outcome. However, none of these things has any effect on people complaining... which as I said is sociological.
Maybe they should just hike up fares for special events, but I can imagine the reaction to that.
If it's justifiable and presented to the organizers as choice - the organizers can either pay or find alternatives. Either way, complaints will occur.
And they probably lost money on it too.
Probably or did? You're one for fact... speculating they lost money may be accurate but perhaps on all events they lose money, or not.
You're saying people have no representation except for their representation?
I'm saying people have no say in how their tax money is spent other than by voting for a representative or in a voting referendum. Politicians collect tax money and spend it as they see fit which is not always in agreement with the majority of their constituents.
And of course taxpayers have a say about how their money is spent. They can lobby for it - or go to Tea Party rallies.
Free speech and speaking out about how tax money is spent is not the same as affecting how it's actually spent. As we saw with the Health Care bill, it was and still is unpopular - yet town hall meetings, rally's and free speech did not change it's passing. Taxpayers also cannot just wake up one day and start lobbying, but they can attend rallies.