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A year ago Tuesday, the world watched as George Floyd's life was taken from him in an agonizing 9 1/2-minute video — a murder a police officer was convicted of committing. This month, we saw long-suppressed footage of troopers stunning and punching Ronald Greene as he apologized for leading them on a high-speed chase. He too died.
Millions of us watched those videos. But we didn't all see the same things, and part of the reason is empathy. On a basic level, how we hear the words of Floyd — and more recently, the words of Greene — depends on our level of empathy.
But not everyone had the same response. To get a sense of why — and to learn whether America's relationship with empathy is changing — we spoke to two people who have spent decades studying empathy and bias: Elizabeth Segal, a professor at Arizona State University's School of Social Work, and Jody David Armour, a criminal justice and law professor at the University of Southern California.
Let's get the big question out of the way: Do you see a lack of empathy as one reason racism continues to thrive in the U.S.?
Segal: It's the lack of social empathy. You have a lot of people who don't have any experience or insight into people of other races, and that fills a void that often can be filled with stereotypes and displaced anger: "I'm not getting ahead because of them." It's the other-ness of people. We have intrinsic tools for empathy, but we have to learn how to be empathic.
Jody David Armour: Absolutely, yes. But we have to carefully define terms, what we mean by racism, because a lot of my work recently and even early in my career was on unconscious bias. You know, something people now like to refer to as implicit bias.
I initially was looking at how at the descriptive level, people unconsciously make harsher judgments about Blacks. But more recently, I came across studies involving brain imaging, that essentially show you your brain — and then here's your brain on race. It's a phenomenon called "in-group empathy bias."
The study was based on the phenomenon that occurs when a person sees someone of the same race drinking water — the observer will simulate what he or she sees, in their mind. They don't pantomime it, but their brain's mirror neurons allow them to simulate what they see.
They found a tendency for that to fail when it comes to race. So that if you're someone, say, white and you're looking at somebody Black who is drinking a cup of water, your mirror neurons are less likely to fire. So, the basic building blocks of empathy and sympathy aren't there.

10 Questions About Empathy In America, A Year After George Floyd's Death
We asked two scholars who have spent decades studying empathy and bias to discuss what they've seen in the past year. They offer their view of what has changed — and what has not.

One year ago, we all saw the murder of a man that should not have been killed. It led to a sharp outcry and several protests. It also exposed how divided we are. Luckily I think we are in a much better place today 5/25/2021 compared to 5/25/2020 when our country was being led by a man that simply didn't care. Trump simply lacked empathy.
At least we are headed towards the right direction.