Sounds like Bank of America.They suck!!!:mrgreen:
Nationstar out of Dallas.
Our bank sold off a block of mortgages, and we happened to be one. Of course, they were more than happy to refi us back if we were interested. Like I want to lay out $2500 because they sold us off? NOT! So we empties the savings (and then some) and paid the sucker off.
Things that Nationstar did.
1. Three months after they started servicing our loan, somebody there hit a wrong key and had us marked as a discharged bankruptcy. They, however, kept accepting the payments including the additional principal payemts. Only found out because after the third month of not receiving the statement, I called them. I won't repeat my language.
2. Sold some equipment, so had a sizeable chunk of cash. Wrote two checks, one for payment, one for principal. Month goes by, check for payment is transacted, principal check is not. Call, am told that they don't accept personal checks over $5000 (no one could tell me where that gem was in writing), and it would be returned to me. Fast forward three months and 8 phone calls later, still no check back. They lost a $10,000 check and expected me to pay for the stop payment.