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...do you apologize or do you act like nothing happened? Or...do you pretend it's someone else's problem?
...do you apologize or do you act like nothing happened? Or...do you pretend it's someone else's problem?
------------------...do you apologize or do you act like nothing happened? Or...do you pretend it's someone else's problem?
...do you apologize or do you act like nothing happened? Or...do you pretend it's someone else's problem?
I apologize. Right up front. Admit to my error or however the incident may be characterized. I just have to. Even if someone doesn't know it happened, I confess.
I'm the same way. It's not easy to do, but it's something that my folks instilled in me.
What I get tired of, are people that turn their error around on someone else. Annoying as hell.
I apologize. Right up front. Admit to my error or however the incident may be characterized. I just have to. Even if someone doesn't know something happened, I confess.
I'm the same way. It's not easy to do, but it's something that my folks instilled in me.
What I get tired of, are people that turn their error around on someone else. Annoying as hell.
That's great but, from a professional standpoint, what I want more than an apology is satisfaction of whatever issue resulted in the error or omission. If, for example, you're my server and you forgot part of my order I may appreciate the apology but I'll appreciate it a lot more if it comes with my food. If there is one thing that sticks in my craw more than anything else it's apologies without resolution.
That's great but, from a professional standpoint, what I want more than an apology is satisfaction of whatever issue resulted in the error or omission. If, for example, you're my server and you forgot part of my order I may appreciate the apology but I'll appreciate it a lot more if it comes with my food. If there is one thing that sticks in my craw more than anything else it's apologies without resolution.