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Trump ordered 15,000 new border and immigration officers — but got thousands of vacancies instead
In November 2017, the CPB awarded Accenture Federal Services a $297 million contract to vet and hire 7,500 border agents over 5 years. To date, the contract has yielded 33 new hires.
And now Trump demands that Congress fork over $5.7 billion for a "border wall" without any studies on why this funding is needed now and exactly how it will be utilized.
Related: Management Alert — CBP Needs to Address Serious Performance Issues on the Accenture Hiring Contract

1/27/19
Two years after President Trump signed orders to hire 15,000 new border agents and immigration officers, the administration has spent tens of millions of dollars in the effort — but has thousands more vacancies than when it began. In a sign of the difficulties, Customs and Border Protection allocated $60.7 million to Accenture Federal Services, a management consulting firm, as part of a $297-million contract to recruit, vet and hire 7,500 border officers over five years, but the company has produced only 33 new hires so far. The president’s promised hiring surge steadily lost ground even as he publicly hammered away at the need for stiffer border security, warned of a looming migrant invasion and shut down parts of the government for five weeks over his demands for $5.7 billion from Congress for a border wall. The Border Patrol gained a total of 120 agents in 2018, the first net gain in five years. But the agency has come nowhere close to adding more than 2,700 agents annually, the rate that Kevin McAleenan, commissioner of Customs and Border Protection, has said is necessary to meet Trump’s mandated 26,370 border agents by the end of 2021. “The hiring surge has not begun,” the inspector general’s office at the Department of Homeland Security concluded last November. “We have had ongoing difficulties with regards to hiring levels to meet our operational needs,” a Homeland Security official told The Times.
Border security agencies long have faced challenges with recruitment and retention of front-line federal law enforcement — in particular Border Patrol agents — much less swiftly hiring 15,000 more. In March 2017, McAleenan said Customs and Border Protection normally loses about 1,380 agents a year as agents retire, quit for better-paying jobs or move. Just filling that hole each year has strained resources. Beyond that, given historically low illegal immigration on the southern border, even the Homeland Security inspector general has questioned the need for the surge. On Jan. 25, 2017, five days after Trump was inaugurated, he signed executive orders to hire 5,000 new Border Patrol agents and 10,000 more Immigration and Customs Enforcement officers, vowing to beef up border security and crack down on illegal immigration. “Today the United States of America gets back control of its borders,” Trump said as he signed the orders. Today, Customs and Border Protection — the Border Patrol’s parent agency — has more than 3,000 job vacancies, according to House Speaker Nancy Pelosi’s office. That’s about 2,000 more than when Trump signed the orders, according to a Government Accountability Office report on CBP’s hiring challenges.
In November 2017, the CPB awarded Accenture Federal Services a $297 million contract to vet and hire 7,500 border agents over 5 years. To date, the contract has yielded 33 new hires.
And now Trump demands that Congress fork over $5.7 billion for a "border wall" without any studies on why this funding is needed now and exactly how it will be utilized.
Related: Management Alert — CBP Needs to Address Serious Performance Issues on the Accenture Hiring Contract