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In the wake of the Trump Insurrection of January 6, major social media companies launched a sweeping effort to suspend or remove accounts responsible for inciting the violent attack and/or those advocating violence in the future. In turn, even as the U.S. Constitution’s First Amendment declares, “Congress shall make no law... abridging the freedom of speech,” critics asserted that private companies rushing to ensure that violent elements could not use their platforms to plot or incite violence were engaged in suppression of protected free speech. Philosophical debate over whether and where private entities can draw the line, whether more effective means exist for addressing social media disinformation e.g., expanded efforts to promote information literacy among the general public, will likely continue.
The controversy over protected speech notwithstanding, private social media companies were responding to a problem that had been increasing in scale. In part, that problem contributed to the gathering of radicalized elements who stormed the U.S. Capitol under the false premise of a “stolen election.” Hilmar Schmundt of Der Spiegel interviewed Oxford Internet Institute director Phil Howard who offered some ideas for addressing the problem. Excerpts:
DER SPIEGEL: You just presented a new report on disinformation online. Have we already seen peak disinformation? Do you expect things to quiet down once Trump is gone?
Howard: That would be nice, but it is unlikely. Our findings point in the opposite direction. Our 2020 report shows that cyber troop activity continues to increase around the world. This year, we found evidence of 81 countries using social media to spread computational propaganda and disinformation about politics. This has increased from last years’ report, where we identified 70 countries with cyber troop activity. Media firms have taken some steps against this, but the problem keeps getting bigger. Public announcements by Facebook and Twitter between January 2019 and December 2020 reveal that more than 317,000 accounts and pages have been removed by the platforms. Nonetheless, almost U.S. $10 million has still been spent on political advertisements by cyber troops operating around the world...
DER SPIEGEL: How can we protect democracy from this globalized disinformation industry?
Howard: Any company that is listed on the New York Stock Exchange must provide a filing to the Securities and Exchange Commission (SEC) with about details of the company. Why not adopt that system for social media companies that are in the business of running open public platforms for communication? Each social media company should provide some kind of accounting statement about how it deals with misuse, with reporting hate speech, with fact checking and jury systems and so on. This system of transparency and accountability works for the stock markets, why shouldn’t it work in the social media realm? It would not be an instance of overregulation, but it would help a functioning, open, transparent market of ideas.
The controversy over protected speech notwithstanding, private social media companies were responding to a problem that had been increasing in scale. In part, that problem contributed to the gathering of radicalized elements who stormed the U.S. Capitol under the false premise of a “stolen election.” Hilmar Schmundt of Der Spiegel interviewed Oxford Internet Institute director Phil Howard who offered some ideas for addressing the problem. Excerpts:
DER SPIEGEL: You just presented a new report on disinformation online. Have we already seen peak disinformation? Do you expect things to quiet down once Trump is gone?
Howard: That would be nice, but it is unlikely. Our findings point in the opposite direction. Our 2020 report shows that cyber troop activity continues to increase around the world. This year, we found evidence of 81 countries using social media to spread computational propaganda and disinformation about politics. This has increased from last years’ report, where we identified 70 countries with cyber troop activity. Media firms have taken some steps against this, but the problem keeps getting bigger. Public announcements by Facebook and Twitter between January 2019 and December 2020 reveal that more than 317,000 accounts and pages have been removed by the platforms. Nonetheless, almost U.S. $10 million has still been spent on political advertisements by cyber troops operating around the world...
DER SPIEGEL: How can we protect democracy from this globalized disinformation industry?
Howard: Any company that is listed on the New York Stock Exchange must provide a filing to the Securities and Exchange Commission (SEC) with about details of the company. Why not adopt that system for social media companies that are in the business of running open public platforms for communication? Each social media company should provide some kind of accounting statement about how it deals with misuse, with reporting hate speech, with fact checking and jury systems and so on. This system of transparency and accountability works for the stock markets, why shouldn’t it work in the social media realm? It would not be an instance of overregulation, but it would help a functioning, open, transparent market of ideas.
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