Papa bull
DP Veteran
- Joined
- Jun 20, 2013
- Messages
- 6,927
- Reaction score
- 2,599
- Location
- Midwest
- Gender
- Undisclosed
- Political Leaning
- Conservative
It was obvious immediately to anyone with even a small amount of experience in an IS/IT shop that there were design problems in the Insurance Exchange website issues. Design and poor/indadequate testing were the obvious culprits. The Ohio site is still not working although some of the silly initial problems of such basic things as getting dropdown menus populated with choices were corrected.
From NBC: ( Software design, not just demand, may be behind health exchange glitches, experts say - NBC News.com )
And in other news, California (one of many) overstated their traffic by 87% with less than a million hits the first day instead of over 5 million claimed.
From NBC: ( Software design, not just demand, may be behind health exchange glitches, experts say - NBC News.com )
As it did on the first two days of the online enrollment under the health law, the Obama administration blamed the delays on overwhelming volume, but analysts suggested software design might also be a problem.
“This is not solely a traffic issue,” said Dan Mendelson, CEO of consultant Avalere Health. “There are more underlying issues that have to be resolved.”
Difficulty setting up security questions and other problems encountered by users “are technical issues, not volume,” Schuyler said. “What it comes down to is there wasn’t enough time to thoroughly test the systems.”
“This is not a glitch. A glitch is a minor problem,” said Robert Laszewski, a consultant and former insurance executive. “The real story is that the Obamacare computer systems simply are not working.”
And in other news, California (one of many) overstated their traffic by 87% with less than a million hits the first day instead of over 5 million claimed.