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The head of corporate communications for Zürich Tourism, Christian Trottmann, told CBSNews.com the incident was “obviously very regrettable.”
Meanwhile, the Zürich Tourism representative said he would encourage African-American families to not be put off by the Winfrey incident because the shopkeeper’s attitude isn’t reflective of the city as a whole.
“You’ll find here very friendly people,” Trottmann told CBSNews.com. “We are, I would say, quite an open-minded city. We are used to having people from all nations and all cultures.”
Zurich Shopkeeper Tells Oprah $38,000 Handbag ‘Too Expensive’ For Her | News One
People and their preconceived silly notions. Did the clerk NOT see "Pretty Woman"?!