MaggieD
DP Veteran
- Joined
- Jul 9, 2010
- Messages
- 43,244
- Reaction score
- 44,664
- Location
- Chicago Area
- Gender
- Female
- Political Leaning
- Moderate
Whoot!!!!
I brought my Toshiba laptop in to Best Buy for service last week because the arrow keys, the z and the ? keys didn't work. I looked it up on the internet, and it seems to be a common problem. I called to see if my warranty I'd bought was still in effect, and it was good through July 10th or something like that. The only time I've cashed in on a computer warranty, by the way.
Anyhow, they called yesterday and told me they decided not to repair it, but that I could get a new one from them instead. Wow!!
I'm going to SEE if I can upgrade to a 17" monitor -- they're so nice. I'll find out later today.
BUT!! Here's the rub. Although I'd backed up all of my files before handing it over, they're still on my hard drive. My Quicken (my life) and my Passwords being the only ones I'm concerned about. They're password protected with a 14-character password, but I still don't like it. I'm going to try to get them to send me my hard drive back....??
I'll never turn my computer over to ANYONE AGAIN without deleting my files. Lesson learned. But who would have thought that a simple keyboard problem would result in, not a fix, but a trash?
I brought my Toshiba laptop in to Best Buy for service last week because the arrow keys, the z and the ? keys didn't work. I looked it up on the internet, and it seems to be a common problem. I called to see if my warranty I'd bought was still in effect, and it was good through July 10th or something like that. The only time I've cashed in on a computer warranty, by the way.
Anyhow, they called yesterday and told me they decided not to repair it, but that I could get a new one from them instead. Wow!!
I'm going to SEE if I can upgrade to a 17" monitor -- they're so nice. I'll find out later today.
BUT!! Here's the rub. Although I'd backed up all of my files before handing it over, they're still on my hard drive. My Quicken (my life) and my Passwords being the only ones I'm concerned about. They're password protected with a 14-character password, but I still don't like it. I'm going to try to get them to send me my hard drive back....??
I'll never turn my computer over to ANYONE AGAIN without deleting my files. Lesson learned. But who would have thought that a simple keyboard problem would result in, not a fix, but a trash?