• This is a political forum that is non-biased/non-partisan and treats every person's position on topics equally. This debate forum is not aligned to any political party. In today's politics, many ideas are split between and even within all the political parties. Often we find ourselves agreeing on one platform but some topics break our mold. We are here to discuss them in a civil political debate. If this is your first visit to our political forums, be sure to check out the RULES. Registering for debate politics is necessary before posting. Register today to participate - it's free!

How well does Obamacare's Live Chat Work?

cpwill

DP Veteran
Joined
Dec 20, 2009
Messages
72,773
Reaction score
37,868
Location
USofA
Gender
Male
Political Leaning
Conservative
:lamo This well:


[4:09:56 pm]: Thanks for contacting Health Insurance Marketplace Live Chat. Please wait while we connect you to someone who can help.[4:09:59 pm]: Please be patient while we're helping other people.
[4:10:30 pm]: Please be patient while we're helping other people.
[4:11:00 pm]: Please be patient while we're helping other people.
[4:11:31 pm]: Please be patient while we're helping other people.
[4:12:02 pm]: Please be patient while we're helping other people.
[4:12:32 pm]: Please be patient while we're helping other people.
[4:13:03 pm]: Please be patient while we're helping other people.
[4:13:33 pm]: Please be patient while we're helping other people.
[4:14:03 pm]: Please be patient while we're helping other people.
[4:14:34 pm]: Please be patient while we're helping other people.
[4:15:04 pm]: Please be patient while we're helping other people.
[4:15:35 pm]: Please be patient while we're helping other people.
[4:16:06 pm]: Please be patient while we're helping other people.
[4:16:37 pm]: Please be patient while we're helping other people.
[4:17:07 pm]: Please be patient while we're helping other people.
[4:17:37 pm]: Please be patient while we're helping other people.
[4:18:08 pm]: Please be patient while we're helping other people.
[4:18:38 pm]: Please be patient while we're helping other people.
[4:19:09 pm]: Please be patient while we're helping other people.
[4:19:40 pm]: Please be patient while we're helping other people.
[4:20:10 pm]: Please be patient while we're helping other people.
[4:20:41 pm]: Please be patient while we're helping other people.
[4:21:11 pm]: Please be patient while we're helping other people.
[4:21:42 pm]: Please be patient while we're helping other people.
[4:22:12 pm]: Please be patient while we're helping other people.
[4:22:43 pm]: Please be patient while we're helping other people.
[4:23:14 pm]: Please be patient while we're helping other people.
[4:23:45 pm]: Please be patient while we're helping other people.
[4:24:15 pm]: Please be patient while we're helping other people.
[4:24:46 pm]: Please be patient while we're helping other people.
[4:25:15 pm]: Please be patient while we're helping other people.
[4:25:46 pm]: Please be patient while we're helping other people.
[4:26:17 pm]: Please be patient while we're helping other people.
[4:26:47 pm]: Please be patient while we're helping other people.
[4:27:19 pm]: Please be patient while we're helping other people.
[4:27:49 pm]: Please be patient while we're helping other people.
[4:28:19 pm]: Please be patient while we're helping other people.
[4:28:49 pm]: Please be patient while we're helping other people.
[4:29:20 pm]: Please be patient while we're helping other people.
[4:29:50 pm]: Please be patient while we're helping other people.
[4:30:27 pm]: Welcome! You're now connected to Health Insurance Marketplace Live Chat.

Thanks for contacting us. My name is PGSTX0534. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.


[4:30:51 pm]: PGSTX0534
Hello, how may I help you today?


[4:31:12 pm]: Alice
My information is not recording correctly in the summary of my application


[4:31:35 pm]: Alice
I have tried to edit it multiple times and it is still wrong


[4:32:21 pm]: PGSTX0534
Thanks for your interest in the Health Insurance Marketplace. We have a lot of visitors trying to use our website right now. That is causing some glitches for some people trying to create accounts or log in. Keep trying, and thanks for your patience. We'll continue working to improve the site so you can get covered


[4:32:40 pm]: Alice
what does that mean?

[4:32:52 pm]: Alice
It says my application is "in Progress"

[4:33:12 pm]: Alice
Does that mean it is not completed and I can continue to try to edit it?

[4:33:55 pm]: Alice
Hello??

[4:34:14 pm]: PGSTX0534
Thank you. One moment please while I look that up.

[4:36:19 pm]: PGSTX0534
The only way we can see your application is you will have to call The Health Insurance Marketplace Call Center at 1-800-318-2596. We are open 24 hours a day, 7 days a week to assist you.

[4:36:47 pm]: Alice
What does the Chat Service do then?

She received no response to her last question....


:lol: What awesome customer service. Man, those of us who warned that the government was not good and providing consumable goods and services sure have egg on our faces, eh? :lol:


And on Slate, no less. :mrgreen: :lol:
 

Fenton

DP Veteran
Joined
Nov 17, 2012
Messages
29,771
Reaction score
12,231
Gender
Male
Political Leaning
Conservative
LOL !!!

Treasury Secretary Lew was in full BS mode when being interviewed by Chris Wallace this weekend.

He refused to give the actuall number for the amount of people that have signed up AND he attributed the sites "issues" to a beta version of any random software.

" I like to wait for version 1.2, or 1.3 ...."

They've had 3 years.

For all you Libs out there, trust me when I say that there is a price to be paid for a Political party exclusively appealing to the least common denominator.

Incompetence elected by incompetence breeds bills like Obama-Care.
 

Deuce

Outer space potato man
DP Veteran
Joined
Feb 6, 2010
Messages
94,312
Reaction score
46,768
Gender
Male
Political Leaning
Undisclosed
A 20 minute wait? For customer service? This is unheard of.
 

cpwill

DP Veteran
Joined
Dec 20, 2009
Messages
72,773
Reaction score
37,868
Location
USofA
Gender
Male
Political Leaning
Conservative
A 20 minute wait? For customer service? This is unheard of.

what, exactly, did you see in that exchange that you would consider customer service?
 

Deuce

Outer space potato man
DP Veteran
Joined
Feb 6, 2010
Messages
94,312
Reaction score
46,768
Gender
Male
Political Leaning
Undisclosed
what, exactly, did you see in that exchange that you would consider customer service?

I saw about the same thing I saw from Verizon last time I called them.
 
Top Bottom