- Jan 8, 2017
- Reaction score
- new zealand.
- Political Leaning
We have a right to repair what we own. Yes or no?
Businesses may soon be legally bound to ensure Kiwis can repair old devices and appliances instead of replacing them, Environment Minister David Parker has indicate
While there is no detail on proposed legislation yet, the 'right to repair' generally refers to legal protections which force companies to maintain supply of parts for older products and allows customers to choose who provides their repairs.
In New Zealand, Section 12 of the Consumer Guarantees Act 1993 does provide some protection by ensuring repairs, replacements or refunds when goods are faulty, as well as setting minimum guarantees for all products and services.
However companies are able to exploit a loophole elsewhere in the act, under Section 42, which states: "Section 12 does not apply where reasonable action is taken to notify the consumer who first acquires the goods… that the manufacturer does not undertake repair facilities and parts will be available for those goods."
Essentially this means that the Act's protections do not apply if customers are told there are no parts or repair facilities available at point of purchase.
Right to repair movements have gathered steam internationally as planned obsolescence - intentionally allowing products to become unusable within a set timeframe - has become standard across many industries.