The Giant Noodle
DP Veteran
- Joined
- Mar 22, 2010
- Messages
- 7,332
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- Location
- Northern Illinois
- Gender
- Male
- Political Leaning
- Independent
I would NEVER get AT&T.... EVER!!! They dont care about their customers it seems
We understand that cell phones are cheap because phone companies make it up by getting customers in two-year contracts, but charging $325, as AT&T does, to terminate a contract early seems like highway robbery. Not only does AT&T charge an early termination fee (or ETF) if a customer defects to a competitor, but also if the customer wants to switch to another AT&T calling plan -- or even buy a fancier phone. "For customers who enter into new two-year service agreements in connection with the purchase of our more advanced, higher end devices, including netbooks and smartphones, the ETF will increase to $325, and be reduced by $10 for each month that you remain with us as a customer during the balance of your two-year service agreement. After that, the ETF will no longer apply," AT&T said when it announced the June 1 change. In other words, thanks for buying our phone, now give us $325 more to use it and then we'll hold your money ransom so you don't go off to one of our competitors. AT&T also charges a lot more than other companies for its family texting plans.
5. Early Termination Fees | 8 Most Outrageous Fees | Comcast.net
We understand that cell phones are cheap because phone companies make it up by getting customers in two-year contracts, but charging $325, as AT&T does, to terminate a contract early seems like highway robbery. Not only does AT&T charge an early termination fee (or ETF) if a customer defects to a competitor, but also if the customer wants to switch to another AT&T calling plan -- or even buy a fancier phone. "For customers who enter into new two-year service agreements in connection with the purchase of our more advanced, higher end devices, including netbooks and smartphones, the ETF will increase to $325, and be reduced by $10 for each month that you remain with us as a customer during the balance of your two-year service agreement. After that, the ETF will no longer apply," AT&T said when it announced the June 1 change. In other words, thanks for buying our phone, now give us $325 more to use it and then we'll hold your money ransom so you don't go off to one of our competitors. AT&T also charges a lot more than other companies for its family texting plans.
5. Early Termination Fees | 8 Most Outrageous Fees | Comcast.net